BotanicalYOU
  • Home
  • SHOP
  • The Plant-based Diet
  • Quality
  • Blog
  • Recipes
  • About
  • Contact

Dispatch & Delivery

Packaging

We've adopted a strict No-Plastic policy since 2016. And all the more so when as at June 2018, reports showed that the garbage trail in the Pacific Ocean is 3-times the size of France, as well as the fact that plastic takes 400-yrs to decompose on landfill sites. This means:

  • We don't do plastic tubs.
  • We don't do plastic scoops.
  • We don't do aluminium pouches - they may be landfill-friendly but they aren't biodegradeable.
  • We don't do bubble wrap (unless it's been sent to us by a supplier so we'll recycle it onwards in our own packaging).

What we do:

  • We package all our products in fully recyclable or biodegradable, compostable materials and components.
  • We recycle every scrap of packaging from our suppliers straight back out to our clients, and if we run out ...
  • We use Ecoflow biodegradeable loose fill.

Delivery

  • We use ParcelForce as our UK courier delivery service, and we always aim to get your order on its way to you within 2 working days, if not sooner. However, sometimes delays may occur which are beyond our control - we're pleased to say these are rare, but they can happen. Please let us know if your item has not been received within 5 working days and we will do our best to investigate for you.
  • Privacy policy
  • Payment & shipping
  • Terms & conditions
  • Visa
  • PayPal
  • MasterCard